What We Collect and Why
When you open an account with us, we ask for basic identity details — your name, email, phone number and date of birth. These let us verify who you are, prevent duplicate accounts, and meet the requirements of regions where we operate. When you deposit or
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withdraw through bKash, Nagad or Rocket, we record your transaction reference, the amount, and the wallet identifier so we can match funds to your account and resolve any payment queries you raise with our support team. We also collect device and browser data automatically: your IP
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address, screen resolution, operating system version, and session timestamps. This helps us detect unusual login patterns and flag access attempts that do not match your normal device profile. We do not sell this data to third parties. We share it only with payment processors that handle
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your bKash, Nagad or Rocket transfers, fraud-screening partners who help us spot suspicious activity, and any authority where disclosure is required by law in eligible jurisdictions. Cookies and local storage on your device help us remember your language preference, keep you logged in across sessions, and
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measure which lobby sections you visit most so we can improve the layout. You can clear these from your browser settings at any time. Eligibility and data handling depend on your local law and the regions we are permitted to serve.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.